Important Email Issue for 2FA and Notifications

[LordSunhawk]

We have discovered a misconfiguration with the site that is affecting email delivery, specifically with 2fa, notifications, and the like being sent to gmail accounts. A fix is in work at this time, and it should be corrected within several days (it involves DNS settings, so it takes a while to propagate).

We apologize for the inconvenience. Please be patient while this is dealt with.

 

[LordSunhawk]

The issue should be resolved. Hopefully this will solve other issues as well. Once we've confirmed that things are dealt with I'll post a post-mortem.

 

[LordSunhawk]

Unfortunately our first attempt to resolve the issue failed, we are trying a second solution now. We thank you for your patience as we know full well how frustrating this is.

On the positive side, if this works it might kill a few birds with one stone and allow people with hotmail, MSN, and outlook email addresses to register.

 

[LordSunhawk]

OK, it appears to be working now. If you are still having issues with logging in please continue to use the contact us form. As of now, we have switched to a dedicated transactional email provider for the purpose of 2FA, registration emails, and other such messages. We will be monitoring the situation going forward, but for now all tests are coming back green and it appears to be working.

We will be testing with hotmail and MSN services in the near future, if successful there will be an announcement to that effect. I'd like to thank TechOps for their help in this, even if they're filthy Comstar sorts who should never be trusted around toasters.

 

[LordSunhawk]

We were able to successfully run a test with an MSN account, it appears that the past issues with hotmail/outlook/msn may well be resolved now. We are continuing to monitor the situation.

Thank you all again for your patience!